SimoneService Design Based on ITIL V3
的有关信息介绍如下：
《Service Design Based on ITIL V3》是一本图书，作者是Van Bon, Jan、 Jong, Arjen de、 Kolthof, Axel、Pieper, Mike、Tjassing, Ruby、 Veen, Annelies van der、Verheijen, Tieneke。
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